Consumer Rights Act for Businesses
By the end of the session delegates will have a thorough understanding of customers’ rights to help them stay within the law when dealing with a complaint.
Who should attend?
This training session has been designed to suit the needs of any retailer who sells goods or provides services to the public, both on the high street and online. Those colleagues who will get the most out of the session include:
£125 + vat
On completion of this course you will be provided with a certificate from West Yorkshire Trading Standards.