As a member of the Motor Trade Partnership, businesses are able to prove that they are recognised by West Yorkshire Trading Standards as adhering to fair selling practices and providing high levels of customer service.
With highly publicised mis-selling practices coupled with high numbers of customer complaints, some consumers are apprehensive when it comes to buying a vehicle or choosing where to have their vehicle serviced or repaired.
Those car dealerships and garages that are Motor Trade Partnership members follow strict criteria and are audited to make sure that high standards are maintained. The Partnership is an excellent example of alternative enforcement. By creating a strong working relationship with the Motor Industry, it promotes best practice and helps to build consumer confidence.
The Scheme strives to promote best practice and excellent customer service, the Motor Trade Partnership works with the following types of businesses:
New vehicle sales (cars, motorbikes, light haulage)
Used vehicle sales
Repairs and servicing
Sale and fitting of parts and accessories
Every Motor Trade Partnership member makes a commitment to fair and honest practices and are regularly monitored by a dedicated team here at West Yorkshire Trading Standards.
Before you can become a member of the Motor Trade Partnership, you will have to meet specific criteria and checks set by West Yorkshire Trading Standards. To have an informal chat about the process and all the benefits you can enjoy please contact us on 0113 5350000 and ask to speak to a member of the Motor Trade Partnership Team or you can send us an email.
Alternatively, you can write to us at :
West Yorkshire Trading Standards
Nepshaw Lane South