Consumer Advice
By Phone
Citizens Advice Consumer Helpline: 0808 223 1133
or Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133
Lines are open Monday to Friday, 9am to 5pm - closed on bank holidays.
Web Chat
You can report a trader via Web Chat (follow the link and click 'Talk to an advisor')