Cold Calling Control Zone implemented in Gledhow, Leeds

Wednesday 4 August

On  4th August Officers from West Yorkshire Police and West Yorkshire Trading Standards came together to implement a Cold Calling Control Zone in Gledhow, Leeds. The zone funding came via the Home Office Safer Streets fund, obtained by the Office of the Police and Crime Commissioner, and has added 239 properties to an existing zone in the area. As well as door/window stickers distributed to residents, signs will be erected at the entrances to warn traders that they are entering a zone.


Over the years West Yorkshire Trading Standards has implemented over 300 zones to combat rogue traders and doorstep criminals. Overall feedback from residents is excellent in that the zones significantly reduce the number of cold callers they experience.  Once a zone is implemented reputable traders will avoid cold calling in it and as such reduce the potential nuisance of cold callers to householders.   


Linda Davis, West Yorkshire Trading Standards Manager said, “Whilst most cold callers are legitimate, some unfortunately are rogue traders and/or doorstep criminals who prey on the elderly and vulnerable. Not only are the zones a tool to say ‘NO’ to cold callers but they also promote community cohesion especially in the present time where people may be more isolated due to the pandemic, so I urge residents to look out for their elderly vulnerable neighbours and report suspicious cold callers.”


Councillor Pauleen Grahame, Chair of the West Yorkshire Joint Services Governance and Audit Sub-Committee which oversees the work of Trading Standards said “Safeguarding our communities from criminals is high on our agenda. It’s great to see partnerships such as this are contributing towards protecting residents but householders can do much more themselves by not contracting with unsolicited doorstep traders and searching for reputable traders instead.”


You can report suspicious cold callers to West Yorkshire Trading Standards via the Citizens Advice Helpline 0800 1448848.


For further information on Cold Calling Control Zones visit


If you are looking for a reputable trader then visit the Leeds Directory website where you can find a list of vetted traders