Consumer advice and information is now provided by the Citizens Advice consumer service. This is the new national service offering consumer advice and acting as a central database of consumer generated intelligence. It is a telephone and online consumer advice service which can be contacted on 08454 04 05 06 (minicom: 08451 28 13 84).
To email complaint details use the form here
The Citizens Advice consumer service works closely with trading standards and all information they receive is passed to trading standards departments for further action or intelligence purposes.
A wide range of consumer information and advice is also available online from the Citizens Advice consumer service website at http://www.adviceguide.org.uk/
To contact Joint Services by telephone call 0113 2530 241. This number should not be used for consumer complaints.
Our fax number is 0113 2530 311
If you wish to e-mail us to provide feedback about West Yorkshire Joint Services or any other part of the Joint Services or make a Complaint Against the Service received or say 'well done' please email us at firstname.lastname@example.org or fill in the contact form.
A copy of our Complaints against the Service policy can be found by clicking here.
For information on consumer rights access the Direct Gov website
If you wish to write to us, our postal address is:
West Yorkshire Joint Services
PO Box 5
Nepshaw Lane South
Finding Joint Services
West Yorkshire Joint Services are located on the A650 Bradford-Wakefield road between the Toby Carvery (formerly th Angel public house) situated at the Bruntcliffe traffic lights and the M62 Junction 27 interchange with the A62 Leeds-Huddersfield road and the A650 Bradford-Wakefield road. The offices are on the north side of the A650, just before/after it crosses the M621.
If using a route finder or satellite navigation system please do not use the LS27 0QP postcode - this will take you to Morley Post Office. We have been allocated a postcode of LS27 7JQ.
The Office is open 9:00am until 5:00pm Monday to Friday (excepting Bank Holidays). If you wish to call in person an appointment is necessary.
If you are travelling to our site we would encourage you to use public transport. Click here for more information.
Car sharing is a simple way to cut the costs of fuel and parking, cut congestion and pollution, and cut the stress of driving.
Car sharing is easy and flexible and the www.wycarshare.com website has been set up to provide a free matching service for all those who live, work and travel in West Yorkshire. This site matches you up with potential partners. Once matched, you can choose to share as little or as often as you like, with whoever you like!
The site also contains other information on travel and public transport.