With highly publicised mis-selling practices coupled with high numbers of customer complaints, some consumers are apprehensive when it comes to buying a vehicle or choosing where to have their vehicle serviced or repaired.
This means that it can be difficult for car dealerships and garages to gain trust, especially if they are new start-ups and are working hard to build a reputation.
For consumer confidence across the region, West Yorkshire Trading Standards introduced the Motor Trade Partnership in 2001. The scheme is dedicated to upholding high standards of customer service so that residents across West Yorkshire can buy with confidence.
With the rise in social media it is increasingly difficult to stand out from the crowd. Consumers are no longer making decisions based upon price as they look to reviews and accreditations to provide them with confidence that they will be treated fairly.
As a Motor Trade Partnership member, consumers can be confident that you:
Being a member of the Motor Trade Partnership will help show customers that you are reputable and are committed to providing a quality service. If you meet our membership criteria you will receive the following benefits:
A number of business across West Yorkshire are already seeing the benefit of being a member of the Motor Trade Partnership. One example is Jayray Vehicle Solutions who chose to become a member to provide customers with confidence that they are having their vehicle looked at by a reputable garage - click here to view case study.
Before you can become a member of the Motor Trade Partnership, you will have to meet specific criteria and checks set by West Yorkshire Trading Standards. To have an informal chat about the process and all of the benefits you can enjoy please call 0113 535 0161. Alternatively, download a copy of our brochure for further details, including annual membership fees.